BOLA Machines and Accessories are manufactured and retailed by BOLA Manufacturing Limited, Registered office: 6 Brookfield Road, Cotham, Bristol BS6 5PQ, UK. Telephone +44(0)117 924 3569. email: info@bola.co.uk Company registration number: 09027083.

BOLA Manufacturing Limited manufacture ball throwing machines and accessories specifically designed for cricket, hockey and baseball training. Details of all BOLA products can be found on the 'Product List' page at www.bola.co.uk. Our 'Product List' page also includes prices and taxes payable. Carriage costs are displayed in the customers shopping cart for individual items. Customers can calculate carriage costs by clicking on the required goods and the carriage will be displayed in the shopping cart before the customer enters the payment page.

You have the right to contact us in order to remove consent, to correct, or to erase your personal data at any time, where relevant. Any questions regarding this Policy and our privacy practices, and/or if you wish to request a copy of your personal information, a request should be sent via email to our Data Protection Officer: info@bola.co.uk

BOLA Manufacturing Limited identifies itself as a Data Controller under Data Protection law. You may lodge a complaint with the ICO in the event of BOLA Manufacturing Limited’s non-compliance with applicable Data Protection law, or the relevant competent authority in your legal jurisdiction.

BOLA Manufacturing Limited,
6 Brookfield Road,
Cotham,
Bristol, BS6 5PQ.


BOLA Manufacturing Limited adheres strictly to our legal duty to protect any personal information we collect from you.

BOLA Manufacturing Limited does not capture and store any personal information about individuals who access this web site, except where you voluntarily choose to give us your personal details via email, or by using an electronic form, or enquiring about any of our services. In these circumstances, the personal information that you give us will only be used to provide the information or service you have requested.

BOLA Manufacturing Limited is a cloud-enabled business, meaning that during the normal course of interacting with BOLA Manufacturing Limited, your personal data may be stored outside of the EU. We only use Cloud services that have met the necessary standards such as ISO 27001 and the US-EU Privacy Shield to protect and store your data.

Personal information is not disclosed to third parties unless this is indicated on the web page and / or relevant form at the point of collecting information from you, or as required by law.

Statistical data

We automatically collect statistical data about usage patterns on our website. This information is not used to identify any individual. It is only collected to provide us with an understanding of the areas of interest on our site and kept only for as long as required for this purpose.

Cookies

The use of cookies by BOLA Manufacturing Limited complies with the EU Privacy Directive, adopted by the UK in its updated Privacy and Electronic Communications Regulations that came into force on May 26th 2012.

The so-called “Cookie Law” requires websites to obtain consent from visitors to store or retrieve any information on a computer or any other web connected device, like a smartphone or tablet.
A cookie is a text file that is used by many websites to identify your computer to their server. Cookies in themselves do not identify the individual user, just the computer used. This is done in order to make your experience of our website smoother by remembering any preferences or settings from the previous visit. BOLA Manufacturing Limited also tracks the volume of traffic on its website by using cookies.
BOLA Manufacturing Limited will continue to check and monitor our data protection obligations to ensure they are up to date. BOLA Manufacturing Limited will develop and evolve their website, therefore this Policy will adapt to those changes. Please check this page occasionally to ensure that you are aware of any changes.

This Policy was last updated in May 2018.

1. BOLA Manufacturing Limited identifies itself as a Data Controller under Data Protection law. You may lodge a complaint with the ICO in the event of BOLA Manufacturing Limited’s non-compliance with applicable Data Protection law, or the relevant competent authority in your legal jurisdiction.

2. You have the right to contact us in order to remove consent, to correct, amend, or to erase your personal data at any time, where relevant. Where your information is required for statutory record keeping purposes, we reserve the right under UK Data Protection law not to comply with your request.

3. Any questions regarding this Policy and our privacy practices, and/or if you wish to review or request a copy of your personal information, email our Data Protection Officer at info@bola.co.uk

4. BOLA Manufacturing Limited uses various applications to administer your personal data. We do not use these tools to perform profiling or any kind of automated decision-making about you or your organisation.

5. BOLA Manufacturing Limited is a cloud-enabled business, meaning that during the normal course of interacting with BOLA Manufacturing Limited, your personal data may be stored outside of the EU. We only use Cloud services that have met the necessary standards such as ISO 27001 and the US-EU Privacy Shield to protect and store your data.

6. We will keep your personal data for at least the minimum statutory period allowed, normally in the case of financial records this is 6 years. Please note that BOLA Manufacturing Limited has a legitimate interest in retaining your personal data for legal and financial record keeping purposes.

7. BOLA Manufacturing Limited will not give your data to any third parties unless required for the proper administration of your account and for the avoidance of doubt, will never give your personal details to third parties for marketing or other non-essential purposes.

8. We cannot absolutely guarantee the security of any information that you transmit to us via the internet and remind you that you do so at your own risk. All personal details- Personally Identifiable Information (PII) - are held on password protected devices which where possible is dual-factor authenticated.

Please use our 'Contact Us Form' to Subscribe to the BOLA Newsletter

BOLA Manufacturing Limited endeavours to process orders and deliver goods within fourteen working days of the order being made. If the product you require is out of stock we will contact you within two working days either by email or telephone and advise you when your goods can be delivered.

Should any goods arrive damaged they can be returned and will be replaced at the cost of BOLA Manufacturing Limited or the funds credited to the customers payment card. In the event of customers wishing to change their order after they have received goods they can do this but they must return the goods to BOLA Manufacturing Limited and they may be asked to pay the carriage costs of the return and the replacement. Requests to change orders should be made within seven working days after the day of the original delivery.

If customers find that they no longer require goods that have been ordered they can telephone (01179 243569) or email (info@bola.co.uk) BOLA Manufacturing Limited and if the order has not been dispatched they can received an immediate credit to their payment card. If the order has already been processed the goods can be returned for a refund and Stuart & Williams shall pay for the original delivery. The customer may be asked to pay the carriage costs of the return. Requests to cancel orders should be made within seven working days of the day the goods were delivered. Customers have a statutory duty to take reasonable care of goods throughout the cancellation period.

All BOLA Machines are sold with a twelve month inclusive parts and labour guarantee within the UK. In the event of a machine malfunctioning within that time scale in the UK it shall be collected, repaired and returned at the cost of BOLA Manufacturing Limited. Carriage costs outside the UK are not covered by the terms of this guarantee.

 

 
   
   
      email info@bola.co.uk